333v Privacy Policy – Malaysia Member Personal Data Protection

333v values the privacy of every member who uses our platform. This Privacy Policy is designed to clearly and transparently explain how we manage your personal information — from the point of collection through to how we keep that data safe and prevent misuse.

As an online gaming platform serving users in Malaysia, we understand how sensitive your financial and personal information is. That is why we invest in the latest security infrastructure and maintain strict internal procedures to ensure your data is always in the right hands.

This Policy applies to all 333v services including the official website, mobile app, and any interactions you have with our support team. By using any 333v service, you agree to the terms of this Privacy Policy.

We collect various types of information depending on how you interact with the 333v platform. Below are the main categories of data we collect:

A. Information You Provide Directly

• Full name as per valid identification document
• National ID or passport number
• Date of birth and residential address
• Email address and mobile phone number
• Bank account details for deposit and withdrawal purposes
• KYC supporting documents (ID card photo, verification selfie)

B. Information Collected Automatically

• IP address and device information (device type, operating system, web browser)
• Activity log data including pages visited and session duration
• Cookie data and similar tracking technologies
• Financial transaction records and wagering history
• Approximate location information based on IP address

C. Information from Third Parties

• Identity verification from trusted KYC service providers
• Fraud check information from payment security providers
• Payment processing data from our financial service provider partners

The personal information we collect is used for the following purposes:

We process your personal data on the following legally recognised bases:

• Contract Performance: Processing required to deliver 333v services to you as agreed upon during registration.
• Legal Obligation: Processing required to fulfil our legal obligations, including anti-money laundering (AML) requirements and identity verification.
• Legitimate Interests: Processing for the purposes of platform security, fraud prevention, and service improvements that benefit all members.
• Consent: For marketing communications and certain other purposes where we require your explicit consent.

333v does not sell your personal data. However, we may share your information in limited circumstances as follows:

• Service Providers: Partners who help us operate the platform include payment service providers, identity verification, and technology infrastructure providers. All third parties are bound by strict data protection agreements.
• Regulatory Authority: When required by law or official directives from enforcement authorities, we will disclose the necessary information.
• Fraud Prevention: Sharing necessary data with trusted security agencies to detect and prevent fraudulent activity that could harm our members.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business assets with appropriate notice given to you.

We implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:

• End-to-End Encryption: All data in transit is protected with TLS/SSL 256-bit protocols. Data stored in our databases is also encrypted using the latest industry standards.
• Layered Access Control: Only authorised staff with a legitimate business need may access member personal data. All access is logged and continuously monitored.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect any suspicious activity or unauthorized access attempts.
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address any system vulnerabilities.
• Two-Factor Authentication: The 333v platform supports two-factor authentication (2FA) as an added layer of security for member accounts.

333v retains your personal data for as long as your account is active or as long as necessary to provide services to you. Specific retention periods are as follows:

• Active Account Data: Retained for the duration that your account remains active on the 333v platform.
• Financial Transaction Records: Retained for a minimum of seven (7) years from the transaction date to meet financial and tax legal requirements.
• KYC Documents: Retained for the period required by applicable anti-money laundering laws.
• Communication Logs: Retained for two (2) years for dispute resolution and customer support purposes.
• Closed Account Data: After account closure, data is retained for the minimum period required by law before being securely deleted.

The 333v platform uses cookies and similar tracking technologies to enhance user experience and enable certain features to function correctly.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Helps us understand how members use the platform so we can continuously improve our services and user experience.
• Functional Cookies: Store your preferences such as display settings and game choices for a consistent and convenient experience.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the 333v platform.

In the context of global operations, your personal data may be processed or stored on servers located outside Malaysia. Should this occur, we ensure:

• The destination country or region provides an adequate level of data protection.
• Appropriate and legally binding data transfer agreements are put in place before any data transfer takes place.
• Overseas service providers are bound by data protection standards equivalent to those we uphold.

333v reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use.

Any material changes to this Privacy Policy will be communicated to you via your registered email or a prominent notice on our platform at least 14 days before the changes take effect. Continued use of the 333v platform after notice is given will be considered acceptance of the updated Privacy Policy.

We encourage you to check this page regularly to stay informed about how we protect your information.

If you have any questions, concerns, or wish to exercise your privacy rights, our Data Protection Officer team is ready to assist. You can reach us through the following channels:

• Support email: [email protected]
• Live chat via the 333v platform or app (available 24/7)
• Section FAQ us for answers to frequently asked questions

We are committed to responding to all privacy-related enquiries within three (3) business days. For more complex requests such as data deletion or data export, processing may take up to 30 days.